Systems and Platforms

At 911±¬ÁÏÍø, there are systems you'll need to become familiar with in order to complete both your orientation program and your studies. Learn more about each of these platforms and how you'll use them during your time at 911±¬ÁÏÍø.

Helpful Tip

Login accounts

The University currently uses three primary login accounts for its platforms and systems: NetID, Active Directory (AD), and Microsoft Entra ID. To help avoid confusion, we've listed what login credentials are used for each platform/system below.

As an incoming student, these accounts will be assigned to you once you officially enroll at the University. Your NetID and Active Directory (AD) username should be the same: a combination of your first initial, last name, and a number. Your Microsoft EntraID username will be your 911±¬ÁÏÍø email address, which should end in u.rochester.edu.

Communications

Gmail

Your student Gmail account is where you'll receive all official communications from the University, including the 911±¬ÁÏÍø Ready newsletter, which includes important information and key deadlines for getting ready for your first semester. You'll log into your Gmail account using your NetID credentials.

Campus life systems and platforms

GrubHub

The 911±¬ÁÏÍø has a GrubHub Campus Dining account, where you can order food and drinks for pick-up from eateries across campus.

Download the GrubHub app from your device app store, tap Account, select Campus Dining, locate 911±¬ÁÏÍø in the dropdown menu, and verify your school affiliation. Please note: You need a GrubHub account to utilize the University's campus dining account.

Login account: Your GrubHub login credentials

Passio GO

The Passio GO app helps you track the 911±¬ÁÏÍø shuttle buses in real time and stay up to date on service changes. Simply download the free app from your device's app store. Once downloaded, tap Select an Agency and toggle on 911±¬ÁÏÍø.

Login account: No login required

Learn more

Identification and security systems and platforms

Remote Photo

Remote Photo is an online ID photo system that University IT uses to collect the photo for your ID card ahead of your arrival to campus. As long as you upload a photo by the deadline listed on the new student checklist, your ID card will be printed ahead of your arrival for you to pick-up during Welcome Week.

Login account: Active Directory credentials

URcompass

URcompass is a secure online platform where you can submit required information and documents as an international student. Managed by the International Services Office (ISO), you'll first use URcompass when completing ISO's New Student Intake Form to request your Form I-20.

Login account: Microsoft EntraID credentials (University email and password)

Learn more

Welcome Week

Guidebook

Guidebook hosts our Welcome Week app, where you'll find the full event schedule, important arrival information, campus resources, and more. It launches each year in early August (see the 911±¬ÁÏÍø Ready newsletter for more details). No login credentials are required to download and utilize the app.